If you’re looking for a new smartphone, TV, or refrigerator, it’s likely that the Salesmen who are helping you out has been trained by a Samsung Field Trainer.
Our Samsung Field Force teams within the Nordics are responsible for increasing awareness of Samsung products and that they’re being actively promoted in the retail stores, to ensure Samsung products are always featured to their full potential as well as to conduct ongoing Store staff trainings.
WorkShop has three main objectives in our partnership with Samsung. One is to provide Samsung with highly trained and motivated Field Force teams. Another is to run effective operations to secure agility and always-on support to all Field Force teams. We also ensure that all related costs related to the Field Force operations are well controlled.
Besides Field Force, we also provide Samsung with highly competent office consultants working in various roles within the company. Such consultant roles include but are not limited to marketing functions, Master & Product Trainer, Analyst, Key Account Manager, Sustainability Expert, Retail Display Lead, Retail Operations Lead, and more.
Field Force Training
To make sure that our field representatives perform a world-class field marketing service on behalf of our client, we arrange recurrent training sessions on relevant subjects such as presentation technique, account management, feedback, and coaching techniques.